About us
GET TO KNOW US
Metrics Reporting, Inc. (MRI) joined forces with Drasgow Consulting Group (DCG) to enter the assessment market with a new set of assessments under the JOFI (Job Fit) brand. MRI has an extensive history working with partners in the assessment business, including with the ACT Workforce Division and their WorkKeysassessments, and with Educational Testing Service and their WorkFORCE Assessments. Our models for evidence-based selection, evidence-based career pathways, and O*NET-based Confirmatory Job Analysis all relate to the use of assessments. We understand what customers need and how customers use assessments.
JOFI assessments are based on the same technology that was developed by the Drasgow Consulting Group for the United States Department of Defense.
Mission
Advance the use of job-fit to improve skills-based hiring, career navigation, and team building. Provide tools that help people get and keep good jobs.
Vision
Every student and job-seeker has a clear path to a career where they can thrive and every employer has the job fit information to put people in jobs where they can flourish.
VALUES
We strive to be welcoming, inclusive, respectful, curious, and supportive.
● Welcoming: We make everyone feel welcome.● Inclusive: We encourage everyone to participate.● Respectful: We treat everyone with dignity & respect.● Curious: We approach differences with respectful curiosity.● Supportive: We support others to help them reach their goals.
Meet Our Team
Bill Guest
President, Metrics Reporting, Inc.
Bill was invited by Tom Karel to facilitate the Best People / Spiritual Workplace planning team in February 2010. That resulted in a business plan to advance “transformational” human resources projects in talent acquisition, talent development, performance excellence, and workforce planning. That plan was funded by the four West Michigan hospitals and marked the beginning of the evidence-based selection process. Bill has been the lead consultant on this work and guided Mercy Health to navigate the transitions from ACT WorkKeys to Hogan assessments to ETS assessments. The successes with lowering first-year turnover and increasing diversity at Mercy Health led to the HireReach initiative in 2018 and ultimately the development and launch of JOFI Assessments in 2020.
Fritz Drasgow
President, Drasgow Consulting Group
Fritz is Dean of the School of Labor and Employment Relations at the University of Illinois at Urbana-Champaign and president of Drasgow Consulting Group. His research focuses on psychological measurement and the application of quantitative methods to important practical problems. His recent work focuses on the development of computer adaptive personality assessments that are resistant to faking. Drasgow is a former chairperson of the U.S. Department of Defense's Advisory Committee on Military Personnel Testing, the American Psychological Association’s Taskforce on Internet Testing, and the American Institute of Certified Public Accountants’ Psychometric Oversight Committee. He is a former President of the Society for Industrial and Organizational Psychology (SIOP), received the SIOP Distinguished Scientific Contributions Award in 2008, and received the 2016 Distinguished Career Award from the Academy of Management Research Method Division. He was the recipient of the 2015 M. Scott Myers Award for Applied Research in the Workplace from SIOP for the development and validation of the Tailored Adaptive Personality Assessment System (TAPAS) … now used for over 1 million candidates.
Jim Sharf
Chief Industrial Psychologist, Metrics Reporting, Inc.
We met Jim as a result of our work with Trinity Health. Jim was introduced to us as Trinity Health’s expert witness for legal defensibility. Jim was so impressed with our work that he became an investor, director, and chief industrial psychologist of Metrics Reporting. As EEOC's Chief Psychologist in the mid-1970s, Jim drafted the Uniform Guidelines on Employee Selection Procedures and returned to serve as Special Assistant to EEOC's Chairman for whom he drafted the "race norming" prohibition in the Civil Rights Act of 1991. Jim was awarded the M. Scott Myers Award for Applied Research in the Workplace by the Society for Industrial & Organizational Psychology (SIOP) for developing the valid, legally defensible employment tests used by TSA to hire fifty-thousand airport security screeners. This assessment system was developed and deployed in only a few months. The country was in crisis following the 9/11 attacks. The U.S. Government made the decision to replace all airport security contractors with Transportation Security Agents. Jim was a member of the team that designed and delivered the screening process to hire those TSA agents on an expedited schedule (six weeks start to finish).
John Cleveland
Chief Strategist, Metrics Reporting, Inc.
John is a catalyst for innovation and has been involved with Metrics Reporting’s talent supply chain management systems for over a decade. He authored the Workforce Innovation in Regional Economic Development (WIRED) grant for West Michigan in 2007. And he wrote the business plan for Talent 2025, our CEO-led employer group in West Michigan. John has been indirectly involved in the evidence-based selection process since 2010.
james guest
Director of Research, Metrics Reporting, Inc.
James Guest is Director of Research. James manages customer on-boarding and support for the JOFI Assessment system. He writes Metrics Reporting's research briefs, Evidence-Based Selection and Career Coaching guidebooks, grant-funded research papers, structured interview guides and other projects. James has provided technical assistance to several national non-profits and spoken about evidence-based selection processes at national workforce conferences. He worked with Bill to develop the Metrics Reporting O*NET-based Confirmatory Job Analysis process, and he has conducted job analyses for dozens of organizations across America. He holds a PhD in political science from the University of Dallas and has taught political theory at the University of Texas at Austin and Santa Clara University in California.
Rachel Cleveland-Holton
Director of Consulting Services, Metrics Reporting, Inc.
Rachel has worked with evidence-based selection systems for the last ten years. Since its launch in 2018, Rachel served as project manager and subject matter expert for the HireReach initiative. Rachel graduated Magna Cum Laude from the University of South Florida with a BA in Psychology. Her career in workforce includes positions at ACT; ACT Bridge; Metrics Reporting; and Ottawa County Michigan Works serving in roles focused on consulting, process improvement, metrics, job analysis, assessments, industrial psychology, as well as building and managing software as a service products. Additionally, Rachel is an experienced project manager, leading and managing a team of Program Managers at a custom software development organization prior to joining HireReach.
Most recently, Rachel served as the project manager and consultant for HireReach, a program designed to support employers in adopting a skills-based model for hiring and promotions through the implementation of evidence-based selection. Today Rachel is the Director of Consulting Services and continues to serve as the technical consultant supporting HireReach and JOFI Assessment customers.
Most recently, Rachel served as the project manager and consultant for HireReach, a program designed to support employers in adopting a skills-based model for hiring and promotions through the implementation of evidence-based selection. Today Rachel is the Director of Consulting Services and continues to serve as the technical consultant supporting HireReach and JOFI Assessment customers.